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How to Update the firmware of your Ewon Edge

Sep 18, 2026●
1

Navigate to https://www.ewoncloud.com and sign into your Ewon Cloud Account

2

Once signed in, navigate to your Ewon Edge you would like to update. This can be done in the Machine list, or through the Cluster the Ewon Edge is assigned to. Once located left-click on your Ewon Edge.

Once signed in, navigate to your Ewon Edge you would like to update. This can be done in the Machine list, or through the Cluster the Ewon Edge is assigned to. Once located left-click on your Ewon Edge.
3

After selecting your Ewon Edge device, navigate to Gateway -> Status to view your Ewon's current Firmware Version. If your current firmware version is out of date, you will notice an Orange Shield Icon next to your Gateway's firmware, recommending updating your firmware for the latest security updates and bug fixes.

After selecting your Ewon Edge device, navigate to Gateway -> Status to view your Ewon's current Firmware Version. If your current firmware version is out of date, you will notice an Orange Shield Icon next to your Gateway's firmware, recommending updating your firmware for the latest security updates and bug fixes.
4

Inside of your selected Ewon Edge's menu space, naviagate to Gateway -> Firmware. Here you can choose to push an update to your device remotely over Ewon Cloud, or to download the latest firmware file for a manual update via USB.

Inside of your selected Ewon Edge's menu space, naviagate to Gateway -> Firmware. Here you can choose to push an update to your device remotely over Ewon Cloud, or to download the latest firmware file for a manual update via USB.
5

To push an update remotely through Ewon Cloud to your Ewon Edge device, select "Update to [Latest firmware Version]".

To push an update remotely through Ewon Cloud to your Ewon Edge device, select "Update to \[Latest firmware Version\]".
6

For applying a firmware update via USB, please follow the instructions below. You will first download the firmware update file to your PC as a .zip file. You then will extract the contents of the .zip file to a FAT32 Formatted USB drive. Once you have the extracted .zip file on a FAT32 USB drive, please insert the drive into your Ewon Edge.

For applying a firmware update via USB, please follow the instructions below. You will first download the firmware update file to your PC as a .zip file. You then will extract the contents of the .zip file to a FAT32 Formatted USB drive. Once you have the extracted .zip file on a FAT32 USB drive, please insert the drive into your Ewon Edge.
7

Once the firmware update has started, your Ewon device will go offline in your Machine/Cluster list. This page will not update automatically. Instead, you will need to manually refresh the page after waiting a few minutes. Once the update is completed and you have refreshed the page, you will now see your Ewon Edge back online and updated to the latest firmware.

Once the firmware update has started, your Ewon device will go offline in your Machine/Cluster list. This page will not update automatically. Instead, you will need to manually refresh the page after waiting a few minutes. Once the update is completed and you have refreshed the page, you will now see your Ewon Edge back online and updated to the latest firmware.
8

You can also verify the firmware update was successful by navigating to your Ewon Edge's Gateway -> Status page and verify the firmware version is now updated. If your Firmware is up to date, you will see a Green Shield Icon next to the firmware version.

You can also verify the firmware update was successful by navigating to your Ewon Edge's Gateway -> Status page and verify the firmware version is now updated. If your Firmware is up to date, you will see a Green Shield Icon next to the firmware version.